Refund policy
The short version
- Changed your mind? Ask within 14 days for a full refund. No questions.
- Purchases inside Android apps follow Google Play's refund rules.
- After a refund, the free limit comes back and you keep your data.
Purchases through our checkout
Our checkout is run by our payment partner, who acts as merchant of record. You can ask for a full refund within 14 days of any purchase or renewal, for any reason. Email [email protected] or reply to your receipt. Refunds go back to the way you paid.
Purchases inside Android apps
These are handled by Google Play, under Google Play's refund rules. You can ask Google directly from your order history. If something is wrong with the app itself, tell us too, and we will help.
Packs of units
For metered products, a refund within 14 days covers the units you have not used.
What happens after a refund
The paid unlock ends. The free limit comes back. Nothing you made is deleted.